Cleaner answering service for Australian cleaners

Hear Better Half answer a call

Tap the mic and play the customer. Talk to it like you'd ring a tradie who can't pick up — it's a demo, so it won't ask for your name or address.

Not sure what to say? Try:

“I need a regular house clean”
“I want an end-of-lease clean”
“Can you do an office weekly?”

Heads up: this is a demo. Your voice goes to our AI voice provider to work out what you're saying, and it won't ask for your name or address.

Like what you hear? Register interest →

Cleaning is steady, repeatable work, which makes every missed booking call sting more. The phone rings while you’ve got the vacuum running or you’re up to your elbows in an end-of-lease bathroom, and you don’t even hear it. The caller wanting a regular fortnightly clean doesn’t leave a message. They scroll to the next cleaner and book them instead. That’s not one lost call, it’s potentially a year of recurring work gone to someone who happened to be free.

You’re not bad at running a business. You’re one person who can’t clean and answer the phone at once. The booking you lost wasn’t beaten by better software, it was beaten by the cleaner whose phone got picked up.

What Better Half does while you’re cleaning

Better Half answers in a natural Australian voice with your business name, finds out what the caller needs cleaned, where they are and when they want it, and sends you a clear summary you can read on your next break. One tap calls them back, with the lead already logged.

For your bread-and-butter cleans, the regular fortnightlies, the end-of-lease jobs, the one-off spring cleans, you can mark them bookable so Better Half offers a time and holds it until you confirm. Recurring cleans can run on a set schedule so the steady work keeps booking itself without you lifting a finger. Anything out of the ordinary comes to you as a message.

It tags spam and sales calls, recognises your regulars so they aren’t asked their address every time, and keeps a recording of every call so a quick booking chat is still there if a detail gets fuzzy.

A cleaning business that fits in your pocket

No laptop, no admin pile waiting at home. Invoices and card payments live in the same app, so you can bill a clean and take payment before you’ve packed the car. If you also do outdoor work or pair up with a gardener, the same setup covers your landscaping and lawn jobs.

One recovered recurring client pays for Better Half many times over. Register your interest in the beta and stop losing bookings to the vacuum.

Here's what happens instead.

Answers the call

"G'day, you've reached Tony's Electrics, this is Simone. How can I help you today?"

When you can't pick up, your Better Half does. Sounds like a real person. Gets their name, number, address, and what they need. Listen to the call, read the transcript, one tap to call them back and lock the job in — all on the one screen.

Better Half app showing a recorded call and full transcript with a new lead

Books the job

"Tony, Sarah's keen to book the switchboard quote. Tuesday 9am works — want me to lock it in?"

Your call. Set your rate card once: which jobs the AI can book direct, which need your touch. From then on, it offers your real availability, holds the slot tentatively, and you confirm with one tap. Or leave everything as a message — your diary stays exactly the way you like it.

Better Half app job diary showing scheduled work for the week with directions to site

Gets you paid

Job done? Send the invoice from your phone. They pay by card online, or tap to pay on the spot — Android now, iPhone coming soon. No chasing bank transfers. No "I'll pay you later."

Better Half app invoices list showing paid, sent, and viewed invoices

Cleaner questions, answered.

Will customers be put off that it's AI?

Most won't notice or mind. It answers in a natural Australian voice with your business name and books them in like a real receptionist would. They wanted their cleaning sorted, and it got sorted. That beats ringing out to voicemail while you're mid-job.

I can't hear my phone over the vacuum. How does this fix that?

Better Half answers the calls you don't even hear. It captures the caller's name, number, suburb and what they need cleaned, then sends you a summary for when you take a break. The booking you'd have missed is waiting for you instead of gone.

Can it take a booking without me?

For your standard cleans, end-of-lease, regular fortnightly, one-off spring cleans, you can mark them bookable and it'll offer a time from your diary and hold it until you confirm with a tap. Anything unusual comes through as a message for you to handle.

Can it handle my regulars and recurring cleans?

Yes. It recognises repeat callers so your regulars aren't asked their address every time, and recurring jobs can run on a weekly, fortnightly or monthly schedule so the steady work books itself.

Is this the right tool for my cleaning business?

It's for the solo cleaner or small team working off a phone. If you run an office with admin staff scheduling everyone on a desktop, look elsewhere. If you're on the mop all day and your bookings live in your texts, Better Half is for you.

Can I take payment without chasing bank transfers?

Yes. Invoices and card payments run from the same app, so you can bill a clean and get paid on the spot rather than waiting on a transfer that turns up next week, if at all.

Phone answering for cleaners who can't stop mid-job