For Electricians

Phone answering built for sparkies who can't always pick up

When you're up a ladder with both hands full, the emergency callout rings out and goes to the next sparky on Google. Better Half answers in your business name, captures the job, and has it waiting for you when you climb down.

Register Interest → See how it works ↓

Try it now

Hear Better Half answer a call

Tap the mic and play the customer. Talk to it like you'd ring a tradie who can't pick up — it's a demo, so it won't ask for your name or address.

Not sure what to say? Try:
  • “I need a couple of powerpoints put in”
  • “My sensor light's stopped working”
  • “The switchboard keeps tripping”

Heads up: this is a demo. Your voice goes to our AI voice provider to work out what you're saying, and it won't ask for your name or address.

Like what you hear? Register interest →

You’re elbow-deep in a switchboard or balanced on a ladder with both hands full. The phone rings in your pocket and you can’t get to it. By the time you’re down and dialling back, the caller has already worked through the next two names on Google and booked one of them. That missed call was a job, and it went to a competitor because they happened to be free at the exact second the phone rang.

That’s the real problem for a sole-trader sparky. Not that you’re bad at admin, but that you’re one person who can’t be on the tools and on the phone at the same time. Your real competitor isn’t ServiceM8 or another answering service. It’s the voicemail that callers hang up on.

What Better Half does when you can’t pick up

Better Half answers the call in a natural Australian voice, using your business name. It captures the caller’s name, number, suburb and street address, works out what the job is and how urgent it is, then sends you a clear summary as a push notification. You read it at smoko, tap once to call back, and the lead is marked as contacted. No voicemail to wade through, no scribbled numbers on the back of a quote form.

For the straightforward, fixed-price work you do all the time, such as after-hours callouts, sensor light swaps or basic service calls, you can tick those as bookable. Better Half offers the caller a time from your real availability, holds it tentatively, and waits for you to confirm. Anything that needs a proper quote still comes to you as a message. You set the boundary, the AI works inside it.

It also tags the spam, takes photos by MMS when a customer sends a picture of the fault, and recognises repeat callers so they don’t get asked their suburb twice.

Built for the phone, not a laptop

Every screen passes the test of being usable one-handed, in bright sun, with gloves on. There’s no desktop to set up and no dashboard you have to check. The work comes to you. When you’re ready to grow into a crew, the same setup works for your apprentices, and it pairs naturally with the way builders run shared jobs.

One recovered callout can pay for months of Better Half. Register your interest in the beta and stop letting the phone cost you work.

How it works

Here's what happens instead.

01

Answers the call

"G'day, you've reached Tony's Electrics, this is Simone. How can I help you today?"

When you can't pick up, your Better Half does. Sounds like a real person. Gets their name, number, address, and what they need. Listen to the call, read the transcript, one tap to call them back and lock the job in — all on the one screen.

Better Half app showing a recorded call and full transcript with a new lead
02

Books the job

"Tony, Sarah's keen to book the switchboard quote. Tuesday 9am works — want me to lock it in?"

Your call. Set your rate card once: which jobs the AI can book direct, which need your touch. From then on, it offers your real availability, holds the slot tentatively, and you confirm with one tap. Or leave everything as a message — your diary stays exactly the way you like it.

Better Half app job diary showing scheduled work for the week with directions to site
03

Gets you paid

Job done? Send the invoice from your phone. They pay by card online, or tap to pay on the spot — Android now, iPhone coming soon. No chasing bank transfers. No "I'll pay you later."

Better Half app invoices list showing paid, sent, and viewed invoices
Register Interest →

Guides for electricians

electricians

Stop missing emergency callouts as a sparky

Practical ways for a solo sparky to stop losing emergency callouts to the next name on Google. What works when you're up a ladder, what doesn't, and how to catch the calls that pay.

Read more →

Sparky questions, answered.

Will it sound like a robot to my customers?

No. Your Better Half answers in a natural Australian voice, uses your business name, and asks the questions a real receptionist would. Most callers can't tell, and the ones who do still prefer it to voicemail. They got answered and they got a text with the details, instead of leaving a message for the next sparky on the list.

Can it handle an emergency callout properly?

Yes. It takes the caller's name, number, suburb and address, finds out what's gone wrong and how urgent it is, then pings you a summary you can read at a glance. You decide whether to call back now or after the job you're on. For the simple fixed-price jobs you've ticked as bookable, it can offer a time and hold the slot until you confirm with one tap.

Can I keep my existing number?

Yes. You set up call forwarding from your current number, so when you can't pick up, Better Half answers. Your number doesn't change and your customers won't notice the handover.

What if it doesn't know the answer to a question?

It doesn't bluff. If a caller asks something it can't answer, it takes the details and tells them when you'll call back. It sets the expectation rather than making a promise it can't keep, which is exactly what customers want when they're standing next to a tripped switchboard.

Is Better Half right for my business?

It's built for the one-to-three person electrical business that runs off a phone, not a desk. If you've got an office manager booking your jobs and you live in Xero, ServiceM8 or Sophiie will suit you better. If your CRM is your text messages and your office is the ute, this is for you.

How long does setup take?

About five minutes. Download the app, enter your business details, set your bookable services and turn on call forwarding. Your phone is getting answered the same day.

Stop letting calls go to voicemail.

Better Half answers the call, books the job, and gets you paid — all from your phone, while you're still on the job.

Register Interest →

In a different line of work? See how it works for Builders.