For Pest control techs

Phone answering for pest control techs who are mid-treatment

A wasp nest or a rat in the roof is an urgent call, and you're suited up mid-treatment with no way to answer. Better Half picks up instantly, captures how urgent it is and where, and books the job before it goes to the next tech.

Register Interest → See how it works ↓

Try it now

Hear Better Half answer a call

Tap the mic and play the customer. Talk to it like you'd ring a tradie who can't pick up — it's a demo, so it won't ask for your name or address.

Not sure what to say? Try:
  • “I've got a wasp nest”
  • “I think we've got termites”
  • “There are rats in the roof”

Heads up: this is a demo. Your voice goes to our AI voice provider to work out what you're saying, and it won't ask for your name or address.

Like what you hear? Register interest →

Pest control is urgent work, and urgency is unforgiving on the phone. Someone finds a wasp nest by the back door, a rat in the roof, or termites in the architrave, and they want it dealt with today. They ring straight down the list until someone answers. The trouble is you’re often suited up mid-treatment, sprayer in hand and mask on, with no chance of taking the call. By the time you’re out of the gear, the job’s gone to whoever picked up.

You’re not disorganised. You’re one person who can’t run a treatment and a phone at the same time. The urgent job you lost wasn’t beaten by fancier software, it was beaten by the pest controller whose phone got answered while yours rang out.

What Better Half does while you’re treating a job

Better Half answers instantly in a natural Australian voice with your business name, finds out what the problem is, where the property is and how urgent it is, then sends you a clear summary you can read when you’re out of the gear. One tap calls them back, with the lead already logged.

For your routine work, the standard treatments, the termite inspections, the quarterly general pest jobs, you can mark them bookable so Better Half offers a time and holds it until you confirm. Recurring treatments can run on a schedule so the steady work keeps booking itself. The urgent infestations get captured with the detail you need so you can call back and prioritise the jobs that can’t wait.

It tags spam and sales calls, recognises your regulars so repeat customers aren’t asked their details twice, and keeps a recording of every call so the job detail is still there when you need it.

A pest control business that runs from your ute

No laptop, no dashboard to babysit after a long day. Invoices and card payments live in the same app, so you can bill a treatment and take payment before you leave the driveway. A lot of pest work overlaps with end-of-lease and move-out jobs, so if you team up with a cleaner the same setup covers your cleaning jobs too.

One recovered urgent call-out pays for Better Half many times over. Register your interest in the beta and make sure the next infestation call is yours.

How it works

Here's what happens instead.

01

Answers the call

"G'day, you've reached Tony's Electrics, this is Simone. How can I help you today?"

When you can't pick up, your Better Half does. Sounds like a real person. Gets their name, number, address, and what they need. Listen to the call, read the transcript, one tap to call them back and lock the job in — all on the one screen.

Better Half app showing a recorded call and full transcript with a new lead
02

Books the job

"Tony, Sarah's keen to book the switchboard quote. Tuesday 9am works — want me to lock it in?"

Your call. Set your rate card once: which jobs the AI can book direct, which need your touch. From then on, it offers your real availability, holds the slot tentatively, and you confirm with one tap. Or leave everything as a message — your diary stays exactly the way you like it.

Better Half app job diary showing scheduled work for the week with directions to site
03

Gets you paid

Job done? Send the invoice from your phone. They pay by card online, or tap to pay on the spot — Android now, iPhone coming soon. No chasing bank transfers. No "I'll pay you later."

Better Half app invoices list showing paid, sent, and viewed invoices
Register Interest →

Guides for pest control techs

pest control

Winning urgent infestation jobs in pest control

Urgent pest jobs go to whoever answers first, and you're often suited up mid-treatment. Here's how solo pest techs win more urgent infestation work and stop losing calls they can't take.

Read more →

Pest controller questions, answered.

My calls are urgent. How fast does it answer?

Straight away, every time. A customer with wasps at the back door or a rat in the roof won't wait. If your phone rings out they're onto the next pest controller on the map. Better Half picks up on the first try and starts capturing the job while you finish the treatment you're on.

I'm suited up mid-treatment. How does it help?

It answers the calls you can't take with a sprayer in your hand and a mask on. It captures who rang, what the problem is and where they are, then sends you a summary for when you're out of the gear. The urgent job you'd have lost is booked and waiting instead of gone.

Can it tell an urgent infestation from a routine inspection?

It captures what the job is and how urgent it is, so a wasp nest by the front door reads differently from a routine termite inspection. You see that in the summary and decide what to call back first.

Can it book the routine jobs for me?

For standard treatments and inspections you've marked as bookable, it offers a time from your real availability and holds it until you confirm with a tap. Recurring jobs like quarterly general pest treatments can run on a schedule. Anything unusual comes through as a message for you to handle.

Is it the right fit for my pest control business?

It's built for the solo tech or small crew working off a phone and a ute. If you run an office with admin staff and a desktop scheduling system, look elsewhere. If you're out treating jobs all day and the calls pile up, Better Half is for you.

Can I keep my number and get paid through the app?

Yes to your number, you forward your existing one so nothing changes for your customers. And invoices and card payments run from the same app, so you can bill a treatment and take payment on the spot rather than chasing a transfer.

Stop letting calls go to voicemail.

Better Half answers the call, books the job, and gets you paid — all from your phone, while you're still on the job.

Register Interest →

In a different line of work? See how it works for Cleaners.